Privacy Policy

1. Introduction

Transact 360 Fintech Solution Pvt Ltd ("Company", "We", "Our", or "Us") is committed to safeguarding the privacy and confidentiality of users, merchants, partners, and visitors who interact with our platform and services.

We implement industry-standard security measures and compliance practices to ensure that your personal and business information remains protected.

2. Information We Collect

We may collect the following categories of information:

• Full Name and Contact Information.
• Email Address and Mobile Number.
• Business Details and Registration Information.
• KYC Documents and Verification Data.
• Bank Account Information for Settlement Purposes.
• Transaction and Payment Records.
• IP Address, Device Information, and Browser Data.
• Support Requests and Communication Records.

3. How We Use Your Information

Your information may be used for:

• Providing fintech and payment-related services.
• Merchant onboarding and verification.
• Payment processing and settlement management.
• Fraud detection and risk management.
• Regulatory and legal compliance requirements.
• Customer support and dispute resolution.
• Service enhancements and platform optimization.
• Communication regarding products, updates, and notifications.

4. Payment & Transaction Security

We use secure technologies, encrypted communication channels, access controls, monitoring systems, and industry best practices to safeguard payment transactions and user information.

While we take extensive security measures, users are also responsible for maintaining the confidentiality of their login credentials and account information.

5. Sharing of Information

We do not sell, rent, or trade personal information to third parties.

Information may be shared with:

• Banking and Financial Institutions.
• Payment Gateway Partners.
• Regulatory Authorities.
• Government Agencies when legally required.
• KYC and Verification Service Providers.
• Technology Vendors supporting our operations.

6. Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality, understand user behavior, maintain security, and enhance user experience.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

7. Data Retention

We retain information for as long as required to provide services, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

8. User Rights

Subject to applicable laws and regulations, users may request:

• Access to their personal information.
• Correction of inaccurate data.
• Update of account details.
• Deletion of information where legally permissible.

9. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of external websites.

10. Children's Privacy

Our services are intended for businesses and individuals legally eligible to enter financial agreements. We do not knowingly collect information from minors.

11. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon publication on this page.

12. Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact our support team through our official website.